A few days ago, I received a postcard from Time Warner Cable. I was prepared to ignore the innocuous-looking missive, but out of curiosity, I glanced at its spare single-paragraph message:
Dear Time Warner Cable Customer:
As of October 15, 2012, an Internet Modem Lease Fee will be applied to Time Warner Cable-provided modems, at a rate of $3.95 per month. If you would like to use your own modem, visit twc.com/approveddevices for a list of approved modems.
I stared at this message in a state of disbelief. I’ve been using the same crappy Toshiba cable modem that came with my broadband Internet service several years ago. Now, all of a sudden, TWC wants to charge me $4 a month for the privilege of letting that lump of junk sit on my desk?
To spare the uninterested, the rest of this rant lies behind the cut. (more…)